Data Safety features

MedicaX Healthcare has triple security feature to ensure the safest service for you. Some of them we would like to introduce to you.

Data Privacy & Security at MedicaX Healthcare

At MedicaX Healthcare, trust, privacy, and safety are the core foundations of our platform.
We ensure that both patients and healthcare professionals experience a secure, transparent, and reliable healthcare environment.

Below is a clear explanation of how your information is protected:

1. Verified & Trusted Healthcare Professionals

Every doctor, nurse, pharmacist, physiotherapist, or healthcare assistant listed on MedicaX is a duly verified and authenticated professional.
No one can join the platform without:

• Document verification
  
  

• Registration number validation
  
  

• Identity proof check
  
  

• Manual approval by the MedicaX Admin Team
  
  

Only after completing all stages of verification is a professional allowed to provide services on the app.
This ensures safe, credible, and trustworthy care for all patients.

2. Your Personal & Medical Data Is Secure

When you book a doctor, nurse, or any healthcare professional on MedicaX, the personal and medical details you enter are securely encrypted.
Your data is only accessible to two people:

• You (the patient)
  
  

• The specific professional assigned to your booking
  
  

No other user, no other professional, and not even general staff members can access your sensitive information.
We ensure complete privacy, confidentiality, and data protection.

3. Professionals’ Sensitive Data Is Also Protected

Just like patient data, the private information of healthcare professionals is also securely protected.
Only publicly required information such as:

• Name

• Designation

• Qualification

• Profile picture

• Experience

is visible to users.

All other sensitive data (documents, ID proofs, registration certificates, address, etc.) is fully locked and cannot be accessed by anyone except the Admin Verification Team.

4. Professional Phone Numbers Are Secured

To maintain privacy and professional safety:

• A healthcare provider’s phone number is not publicly visible on the app.
  
  

• It becomes accessible only after a patient has officially booked a visit with that professional.
  
  

• No one else is allowed to view or misuse their contact details.
  
  

This ensures that communication remains professional, safe, and relevant to the booking only.

1) The data you provide while booking for Doctor or Professional, all these your sensitive data is locked into the profile of the concerned professional only, you, and the concerned professional do only have the access to these data.

no one else will be able to access it.

2) The Professional enlisted in the MedicaX are duly verified persons. No one get enlisted in the app, without verification by the Admin team.

3) The sensitive data of professionals is also duly locked, so except public data like Name, Designations, profile photo etc. no other data will be accessible by anyone.

4) Professional Phone numbers are also secured and will only be accessible to only those who booked his or her visit.

Thanking you

Director, 

MedicaX Healthcare Pvt.Ltd.