Data Privacy policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your information.
Our application complies with the latest Indian Government Data Privacy Laws, including the Digital Personal Data Protection Act (DPDPA) 2023.

By using our application, you agree to the terms described in this policy.

2. What Data We Collect

Depending on your role—End User or Service Provider—our application collects only limited and necessary information.

A. End Users

We may collect:

• Name

• Mobile Number

• Email Address

• Contact Detail

• Location Details (only if required for service booking)

• Any additional information required for service orders/bookings
  
  

B. Service Providers

We may collect:

• Name

• Mobile Number

• Email Address

• Qualification / Designation / Specialization

• Business/Professional Registration Details

• Location Details (if relevant)
  
  

3. How We Use Your Data

A. For End Users

Your personal data is collected only when you place a service order or booking.

Your data is:

• Accessible only to you and the specific service provider you choose

• Not accessible to any other user

• Not used for any purpose other than service fulfilment and communication
  
  

B. For Service Providers

Your visible details (Name, Qualification, Specialization, Contact Information) may be displayed to all end users for transparency and service selection.

However:

• Your registration documents/details are accessible only to the application admin

• They are not visible to any end user
  
  

4. Data Storage & Security

We apply strong security measures to protect your data:

• Encrypted database storage

• Secure server-side access rules

• Restricted access based on user roles

• Advanced authentication and authorization

• No unauthorized user can access your data at any time

We continuously update our security to comply with Indian data protection laws.

5. Data Sharing

We do not sell, rent, or trade your personal data.

Data is only shared:

• Between an end user and the specific service provider selected

• With the admin for verification of service providers (if required by law or policy)
  
  

6. Your Rights

As per Indian DPDPA 2023, you have the right to:

• Access your data

• Request correction

• Request deletion (unless legally required to retain)

• Withdraw consent

• Raise complaints

Contact: [support@medicaxhealthcare.in]

7. Changes to This Policy

We may update this Privacy Policy when required. Continued use of the app means you accept the updated terms.

8. Contact Us

If you have any questions about this Privacy Policy:
Email: [support@medicaxhealthcare.in]
Phone: [91-9887887871]
Address: [2 F 30 MAHAVEER NAGAR EXTENSION KOTA RAJ.]